Questions & Answers

Last updated 10 November 2026

What is Eau de Parfum?

Eau de Parfum has a high concentration of fragrance oil, so it lasts longer on the skin than an Eau de Toilette. Most people find 2 to 4 sprays enough for the day.

How long will it last?

Usually 6 to 8 hours on skin and longer on clothing, depending on your skin and the weather. Apply to pulse points (wrists, neck, behind the ears) on moisturised skin, and don't rub it in: rubbing breaks down the top notes.

Which size should I choose?

The 15 ml travel size is perfect for trying a new scent or for your bag. 50 ml is our everyday size, and 100 ml is the best value for a signature scent you wear daily.

How do the bundle deals work?

Deals count every bottle of the same size in your basket, so you can mix scents. The saving is applied automatically and shown in your basket before you check out.

How should I store my perfume?

Somewhere cool and dark, away from direct sunlight and bathroom steam. Kept this way, a perfume stays at its best for years.

How do I use my candle?

On the first burn, let the wax melt all the way to the edge (about 2 to 3 hours) so it burns evenly afterwards. Trim the wick to about 5 mm before each use and don't burn it for more than 4 hours at a time.

How long does a reed diffuser last?

Around 2 to 3 months. Flip the reeds once a week to refresh the scent; for a stronger scent, add more reeds.

How long does delivery take?

We pack orders within one business day, and couriers usually deliver within 2 to 5 business days after that. See Delivery & Returns.

Can I send it as a gift?

Yes. Tick gift wrapping at checkout and add your message in the note; we'll write it on a card. Prices aren't included in the parcel.

Can I return a perfume I've opened?

For hygiene reasons, opened fragrances can only be returned if they're faulty. Unopened items can be returned within 7 days of delivery. See Delivery & Returns.

Still have a question?

Email sipamash@gmail.com and we'll gladly help.